Services

  1. Engineering

    Custom

    Solutions

  2. AFTER-SALE SERVICE PROGRAM

    PRE-TEC has a well-trained, experienced group of robotics technicians. We offer support in training, programming, spare parts, and maintenance. One of our Service Applications Engineers will work directly with your company. Services are rendered at our standard hourly rate (currently $150/hour M-F and Travel $100/hour). Weekend and overtime labor is billed at one and one-half times the standard rate.

    All travel and per diem expenses are billed at cost. Specific dates for servicing or in-plant assistance should be scheduled in advance and are subject to technician availability. A purchase order is required before a technician’s travel can be scheduled. Non-warranty parts replacement and consumable supplies are provided and billed as required.

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    PREVENTIVE MAINTENANCE PROGRAM

    PRE-TEC offers a Preventive Maintenance (PM) program to assure you achieve the maximum utilization after the purchase of your new robotic system. Pre-scheduled PM visits can be scheduled annually, quarterly, or any other defined period, according to your specific needs.

    GENERAL PM SERVICE INCLUDES:
    • Robot retention battery change
    • Professional robotic lubrication
    • Inspecting of all drives/axes for noise, slow/high speed capacity, belt(s) wear, & backlash
    • Integrated system optimization
    • Plant-requested personnel training
  4. REPLACEMENT PARTS

    Replacement parts can be ordered by calling (800) 205-9826. Our order desk can inform you whether or not the parts are in stock, current price, and approximate shipping time. In addition to supplying custom-machined PRE-TEC components, we offer parts from the following companies:

    • Allen-Bradley
    • ARO
    • Arrow
    • Cleco
    • DeVilbiss
    • Dynabrade
    • Flex Link
    • Graco
    • Hoffman
    • Humphrey
    • PlushCorp
    • Siemens
    • Sioux
    • Shuttleworth
    • Texas Instruments
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    CUSTOM CNC MACHINING

    The PRE-TEC machine shop exemplifies our commitment to quality and service. This full-service shop utilizes Esprit, Solid Works, Smart CAM and AutoCAD and is able to accept almost every type of computer drawing. Our equipment includes 5 CNC vertical mills, 2 CNC turning centers, and manual mills and lathes with DRO. We produce prototype, short run, and long run production parts machined from a variety of materials including:

    • Aluminum castings
    • Aluminum plate & bar stock (2011, 2024, 6013, 6061, 7075)
    • Brass
    • Bronze (all grades)
    • Cold & hot rolled steels
    • Ductile iron
    • Plastics (Delrin, Nylon, Teflon)
    • Stainless steel (all grades)
    MORE
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    SCHEDULE SERVICE

    When your project requires attention to detail and precision accuracy, our experience and expertise becomes your greatest asset.

    Service can be scheduled in advance by contacting Mike Fling at PRE-TEC at +1 (541) 984-4816.

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  7. CONTACT

    Flexible. Automated. Solutions.

    P:
    (541) 484-2368
    TF:
    (800) 205-9826
    F:
    (541) 343-2967

    675 McKinley Street

    P.O. Box 2280

    Eugene, OR 97402

    pre-tec@pre-tec.com
    Our engineers can provide more information about our services and custom robotic technologies.
    Contact us today for an engineering review of your needs
    CONTACT AN ENGINEER COMPANY OVERVIEW COMPANY OVERVIEW