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AFTER-SALE SERVICE PROGRAM
PRE-TEC has a well-trained, experienced group of robotics technicians. We offer support in training, programming, spare parts, and maintenance. One of our Service Applications Engineers will work directly with your company. Services are rendered at our standard hourly rate (currently $150/hour M-F and Travel $100/hour). Weekend and overtime labor is billed at one and one-half times the standard rate.
All travel and per diem expenses are billed at cost. Specific dates for servicing or in-plant assistance should be scheduled in advance and are subject to technician availability. A purchase order is required before a technician’s travel can be scheduled. Non-warranty parts replacement and consumable supplies are provided and billed as required.
PREVENTIVE MAINTENANCE PROGRAM
PRE-TEC offers a Preventive Maintenance (PM) program to assure you achieve the maximum utilization after the purchase of your new robotic system. Pre-scheduled PM visits can be scheduled annually, quarterly, or any other defined period, according to your specific needs.
GENERAL PM SERVICE INCLUDES:
- Robot retention battery change
- Professional robotic lubrication
- Inspecting of all drives/axes for noise, slow/high speed capacity, belt(s) wear, & backlash
- Integrated system optimization
- Plant-requested personnel training
REPLACEMENT PARTS
Replacement parts can be ordered by calling (800) 205-9826. Our order desk can inform you whether or not the parts are in stock, current price, and approximate shipping time. In addition to supplying custom-machined PRE-TEC components, we offer parts from the following companies:
- Allen-Bradley
- ARO
- Arrow
- Cleco
- DeVilbiss
- Dynabrade
- Flex Link
- Graco
- Hoffman
- Humphrey
- PlushCorp
- Siemens
- Sioux
- Shuttleworth
- Texas Instruments
CUSTOM CNC MACHINING
The PRE-TEC machine shop exemplifies our commitment to quality and service. This full-service shop utilizes Esprit, Solid Works, Smart CAM and AutoCAD and is able to accept almost every type of computer drawing. Our equipment includes 5 CNC vertical mills, 2 CNC turning centers, and manual mills and lathes with DRO. We produce prototype, short run, and long run production parts machined from a variety of materials including:
- Aluminum castings
- Aluminum plate & bar stock (2011, 2024, 6013, 6061, 7075)
- Brass
- Bronze (all grades)
- Cold & hot rolled steels
- Ductile iron
- Plastics (Delrin, Nylon, Teflon)
- Stainless steel (all grades)
SCHEDULE SERVICE
When your project requires attention to detail and precision accuracy, our experience and expertise becomes your greatest asset.
Service can be scheduled in advance by contacting Mike Fling at PRE-TEC at +1 (541) 984-4816.
SEND US A MESSAGE MORECONTACT
Flexible. Automated. Solutions.
P:(541) 484-2368TF:(800) 205-9826F:(541) 343-2967990 Owen Loop N.
P.O. Box 2280
Eugene, OR 97402
Our engineers can provide more information about our services and custom robotic technologies.
Contact us today for an engineering review of your needs
CONTACT AN ENGINEER COMPANY OVERVIEW COMPANY OVERVIEW